Immediate technical assistance solutions for your customers.
Atento knows that all customers expect to be provided with technical support from the very moment that incidents occur. Furthermore, we understand that the majority of companies aim to minimize losses and cement customer loyalty and retention.
Atento's Technical Assistance provides customers with information, technical service and solutions to queries and doubts about the installation, use and maintenance of products and services. These products and services include domestic appliances, mobile telephones, broadband internet service, motor vehicles, industrial parts, cable and satellite TV, banking products and more.
With Atento's Technical Assistance Service, customers will be provided with technical diagnosis, analysis and resolution of the most common post-sale technical problems through various customer technical support channels (e-mail, telephone, chat...).