The Customer Care Service will listen to your customers' demands and suggestions on your behalf.
Your customers will be provided with all the information they may require through our Contact Center and Customer Care Service. All of their demands and suggestions will be managed including product and service complaints.
Our Customer Service Center ensures communication and interaction between your company and your customers for both B2C (Business to Consumer) and B2B (Business to Business). You may also choose customer retention activities and up selling and cross selling strategies, considered invaluable sources of information that add value to your business strategy and help with decision making.
Complementary to the Contact Center we also provide an Ombudsman service, where customers can find solutions for all their claims and complaints.