Atento, ranked one of the 25 best multinational companies to work for worldwide

Madrid, 28 October 2011. – Atento, multinational Business Process Outsourcing (BPO) company in the Customer Relationship Management (CRM) sector, was named one of the 25 best multinational companies to work for by the Great Place to Work last night in New York.

To publish its World´s Best Multinational Work Places 2011 ranking Great Place to Work undertakes employee satisfaction surveys at the participating companies, the final ranking was announced last night at the New York Stock Exchange. The institute audits people management practices and policies for multinational companies in diverse sectors, taking into account aspects such as credibility, respect, fair treatment, team spirit and company pride.

Atento, recognized for its people management worldwide

Over 2010 and 2011 Atento has been praised by different organizations for its people management, working environment and corporate social responsibility. In 2010, seven of Atento's operations were named best workplaces: Argentina, El Salvador, Guatemala, Mexico, Peru and Puerto Rico. In mid 2011 the company was named Best Workplace in Spain for the over 1,000 employee category, the only company in its sector to be included in a ranking of this kind.

In addition, the following organizations have recognized Atento's outstanding work in various fields: TOP EMPLOYERS, who acknowledged Atento as one of the top employers in Spain; the CEGOS award, acknowledging the work of the Atento Academy and the HUDSON award, for the company's transformation in terms of HR policies among others. "At Atento we aim to generate training, employment and citizenship in the countries where we are present" said Alejandro Reynal, Atento CEO, "and this new award ratifies our commitment to our employees" he added.

Atento currently has various educational programs around the world such as the Atentos al Futuro and Academia Atento programs providing training and professional tools to employees. Atento also promotes job market inclusion through the Atento Impulsa program; employee bonding through its Atento Rally program; and raises funds for NGOs through its "Voces que Ayudan" program.

In line with its corporate values, culture and vision, the company encourages the creation of employee and client discussion panels in the different regions where it operates to foment shared social, business and environmental values.

About Atento

Atento is a multinational Business Process Outsourcing (BPO) company in the Customer Relationship Management (CRM) sector, leader in Latin America and the second largest company of its kind in the world in terms of revenue. Since 1999, the company has developed its business model in 17 countries where it employs around 152,000 people. Atento is managed by an executive team with an average of 20 years' experience in the industry. Atento has over 550 clients to whom it offers a wide range of services through multichannel platforms. Its blue chip clients are leaders in such varied sectors as telecommunications, banking and public administration among others.

About Great Place to Work

Great Place to Work® is a top international HR research and management consultancy firm with over 25 years' experience that aims to "build a better society by helping companies transform their workplaces". It offers a wide range of consultancy services based on its exclusive Great Place to Work® Model©, including analysis and assessment, training and research at different workplaces. In addition, GPTW® publishes a list of Best Workplaces, where through an employee focused approach it analyzes, evaluates and certifies the best companies to work for in 40 countries around the world. For more information please go to: www.greatplacetowork.es

For more information please contact:

Elisa Osuna Herrero

Press Relations Manager

T + 34 91 740 74 00

elisa.osunaherrero@atento.es

Fernando Domínguez Álvarez

Press Relations

T + 34 91 740 74 00

fernando.dominguezalvarez@atento.es