Proud to be and stay leaders.
Atento is the leading company for Business Process Outsourcing and Customer Experience Management services (BPO and CEM) in Latin America and Spain and the only one in its sector to be recognized as one of the 25 Best Multinationals at Which to Work, according Great Place to Work.
We believe the only way to achieve and maintain such a leading role is to become a true business partner for each of our clients. Atento achieves this through the flawless implementation of world-class customer experience solutions and innovative omnichannel experiences, while maintaining optimum levels of service, proprietary and mainstream technology and world class analytics.
In Peru, we started our operations in 1999. We are the largest and considered the most important company in the industry in the country, with 3 customer relationship centers, over 8,000 workstations and more than 14,500 employees.
We currently work with a considerable number of companies from different sectors primarily those in telecommunications, banking and financial services, healthcare, retail and public administration.
Since 2005 we´ve been included in the Great Place to Work Institute’s ranking; currently we are number one.
Our quality processes are certified with the Silver Ibero-American Quality Award and COPC. In addition, we are considered a Socially Responsible Company by the Mexican Center for Philanthropy (CEMEFI).
Number of employees
More than 14.500
Number of workstations
More than 8.600
Number of centers
Spanish, Quechua and Aymara
Awards, Acknowledgements and Certifications
Great Place to Work Institute
Atento in Peru is currently ranked as #1 in the country among the best companies to work for.
Ibero-American Quality Award
Atento in Peru received a silver for this award, becoming the only company in the sector to receive it.
Socially Responsible Company
The Mexican Center for Philanthropy (CEMEFI) recognized Atento in Peru for its Corporate Social Responsibility management.