Negotiation, protection and custody of documents

• Storage of active and inactive files
• Intelligent search process
• Purging process
• Organization of documents

Digitalization of documents

• Digital storage of documents
• Indexed search for documents
• Shared information

Publication of documents

A dynamic Web system oriented to the optimization of the negotiation, application, process and the generation of results of the surveys for external as well as internal clients of Atento.

• Generation of automatic reports
• Access of solicitors to the portal to verify the results
• Permits control of the time interval so the customers will respond to the survey

Workflow

• Definition of rules and routes
• Personalization of formulas
• Historic evolution of the processes
• Configuration of automatic alerts

System of automation and management of work flows, through the elaboration and evolution of simple or complex processes, managed by measurable rules.

• Definition of rules and routes
• Personalization of formulas
• Historic evolution of the processes
• Configuration of automatic alerts

GED

An electronic system of document administration, through which one can capture, categorize, index, chapterize, approve, publish and notify in a safe manner and without duplication.

• Publication of all types of methods of digital communication
• Control and recuperation of versions
• Access history
• Indexing and search mechanisms