Our performance in sustainability
| ATENTO TOTAL |
2008 |
2009 |
|
| Economic sustainability |
|
|
|
| Direct economic value created (VEC): | € thousands |
n.d. |
1,325,073 |
| Revenues | € thousands |
n.d. |
1,325,073 |
| Economic value paid out (VED): | € thousands |
n.d. |
1,198,670 |
| Operating expenses | € thousands |
n.d. |
268,202 |
| Payroll and employee social benefits | € thousands |
n.d. |
896,282 |
| Paid to governments | € thousands |
n.d. |
34,186 |
| Economic value retained (VER): | € thousands |
n.d. |
126,403 |
| Environmental sustainability |
|
|
|
| Indirect energy use (electricity supply) | Megajoules per employee |
n.d. |
3,497 |
| Energy savings | Gigajoules |
n.d. |
1,564 |
| Note: Savings by virtue of awareness campaigns, optimized use and replacement by low-consumption equipment | |||
| Use of water | Cubic meter per employee |
n.d. |
5.09 |
| Note: data on use of water not obtained in Argentina, Peru, and Venezuela | |||
| Social sustainability | |||
| Total staff | Units |
132,013 |
132,331 |
| Average employee time | Units |
1.48 |
1.85 |
| Average age | Units |
27.2 |
27.2 |
| % of women in staff | % |
61.1 |
63.7 |
| % of men in staff | % |
38.9 |
36.3 |
| Training hours per employee | Hours |
51.1 |
60.7 |
| Nbr of handicapped persons | Units |
342 |
335 |
