San Juan, June 18, 2009. Atento Puerto Rico continues reaping great successes. Following the Great Place to Work award last May, the Atento branch office has achieved 1^st place in the Voice of the Customer ranking organized by customer T-Mobile USA, to gauge the level of satisfaction of its end customers.

This acknowledgement implies in a great encouragement to all the tele-operators who service this company's Customer Assistance, as of the 58 centers run by T-Mobile throughout the world, the prize was awarded to the one managed by Atento in Puerto Rico.

In order to arrive at this ranking, T-Mobile USA considers four essential aspects when answering phone calls: courtesy, interest, resolution time, and knowledge.

Quality of the service provided by Atento as of September 2008, in addition to the favorable results obtained by T-Mobile, have led our Company to position itself in first place during six consecutive months, from December 2008 to June 2009.

Congratulations to Atento Puerto Rico for this new success, which I hope will encourage it to continue working in this direction to convert Atento into a great Company in those countries in which it is active.