Who we are

We like dealing with our customers so much that not only do we look after our own, we also look after yours. That is the essence of the work we do at Atento, one of the foremost Business Process Outsourcing (BPO) and firms in the world.

With operations in 17 countries, we are responsible for providing customer support to hundreds of millions of people every year. We represent major clients in very diverse areas of action - finance, telecommunications, insurance, technology and much more.

To meet the needs of such diverse markets, we rely on the work of competent employees, first-class structures and qualified and intelligent approaches. Everything we do is done with expert care and an ongoing quest for improvement. These are the elements that give us the confidence we need to propose innovations and be successful in what we do.

This success necessarily includes you. Our solutions, which are offered as part of a genuine partnership, are opportunities intended to make what you need happen. This enables you to interact and strengthen the links with your customers via our basic customer support services or our more distinctive channels.

Of course, we could not leave out the social and environmental responsibility initiatives. After all, the places where we operate are as important as the work we do in each one of them. That is why we strive to always leave a positive trail behind us.

With this innovative approach, the results speak for themselves. It is not by chance that we are the leaders in the Spanish and Portuguese speaking countries and have a solid presence in three different continents. Our aim is to continue to grow and become world leaders in customer support.