Better Experiences. Higher Value.
The leading Business Process Outsourcing and Customer Experience Management provider in Latin America
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Atento Contact Center of the Year in Brazil
The award is based on one of the most comprehensive studies to assess the quality of customer service in the country
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Atento named a leader in Gartner´s Magic Quadrant for Customer Management Contact Center BPO
Based on our ability to execute and completeness of vision
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Atento ranked as one of the 25 World´s Best Multinational Workplaces
Atento was recognized by Great Place to Work® for the third consecutive year
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Excellent customer experience increases competitiveness of banks and financial services
Frost & Sullivan on; BPO Trends for the Banking and Financial Services Market
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Solutions We Provide
World class Solutions designed to provide outstanding customer experiences.
Industries We Serve
Every industry faces diverse challenges, however, all requirements and expectations converge in the need to increase competitiveness and succeed in the age of the digital customer.
Atento: A Great Place To Work
Great Place to Work® has once again recognized our efforts in 2015 and ranked us among the world's 25 best multinational workplaces.
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Global Footprint
100 customer relationship centers and more than 90K workstations in 14 countries
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Number of clients
Over 400 clients worldwide
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Number of employees
Over 160,000
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Certifications
COPC, ISO 9001 2008
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Methodologies
Six Sigma
